Claims Magazine January 2006
Features
Hurricane Chronicles
An estimated 15,000 adjusters currently are working in the regions affected by this year's aggressive hurricanes.
Features
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Legal Billing Review Goes High Tech
In the new global marketplace, companies need to manage their efforts, quite literally, on a worldwide scale.
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Creating a Paperless Business
The vision of a paperless claim process has evolved to mean different things to different organizations.
Columns
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Sharpen Your Pencils
In 1982, I walked into the National Underwriter Co. offices on Fourth Street in Cincinnati and, having heard that the FC&S Bulletins had a staff writer position open, applied.
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Harsh Lessons from Katrina
Hurricane Katrina, the storm that ruined the Big Easy, was a bit like my fourth grade teacher, Mrs. Miller. She was harsh, strict, and demanding, but we learned.
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Recipe for Disaster
Drug giant Merck will not see such television programming, but it may have seen stars after getting hit with a $253-million jury award on Aug. 19.
Departments
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Lawmakers Authorize FEMA Borrowing
Toward the end of last year, President Bush signed legislation allowing the National Flood Insurance Program to borrow up to $18.5 billion to settle flood insurance claims resulting from the 2005 hurricane season.
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TRIA Extension Passed
Late last month, the U.S. House of Representatives approved a bill extending the Terrorism Risk Insurance Act, which was set to expire at the end of 2005.
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ISO Measures Adjuster Burnout
Burnout rates are an increasing crisis that the insurance industry must examine closely, according to recent findings from the Bureau of Labor Statistics.
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Insurance Firms Fail Customer Service Test
Customer satisfaction within the insurance industry has decreased in the last six months, according to the Customer Respect Group.
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California Jails Auto Fraud Ring Members
Three suspects have been arrested following an 11-month investigation by the California Department of Insurance of an auto insurance fraud ring.
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Nationwide Donates Historical Documents
Rare documents that establish Philadelphia as the home to this country's first life insurance company were presented to the Historical Society of Pennsylvania by Nationwide Life Insurance Company of America.
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Motorists Experience Seven-Year Accident Cycle
The average Australian motorist can expect to be involved in a crash every seven years, according to a recent report from the news service, ABC Canberra.
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Mind Over Matter
When we did our salvage emphasis article in November 2005, we heard via phone and e-mail from a number of adjusters who wanted us to address the issue of proper and ethical disposal of salvage.
