Accelerate High End Auto Insurance Sales

By Mark R. Desrochers

The difference between selling commoditized personal lines auto insurance and designing coverage for the high end auto owner is like driving a Dodge Dart versus a Mercedes: Both cars will get you where you’re going, but one of them is a lot smoother.

Man in the Mirror

By Laura Mazzuca Toops, PropertyCasualty360.com

Think insurance fraud is the exclusive domain of crooked policyholders or the Russian mob? Take a look in the mirror. Producer perpetrated fraud is on the rise, especially in these lingering tough times—and insurers are watching.

Risky Building

By Barry Zalma

Ensure that insureds have agreed to and read an application

ENO Confusion

By Chris Amrhein

Is a newlywed still covered under his parents’ auto insurance?

Training is the PITS

By Philip Lieberman,CPCU,CLU

Product knowledge, IT and service to clients are essential components

Personal Touch

By Rick Gilman, APR, CMP

Agents can use new technology to strengthen old relationships

Round-Up Time

By Tom Barrett,CIC, AIA

Shift to hard market is the perfect time for cross sales, account rounding

nGI: Wes Becknell, CIC, CSRM

By nGI

Time for Disruption

By Laura Mazzuca Toops, PropertyCasualty360.com

It takes more than survival to move ahead and meet the future; it takes disruption.

Customer Data are There: Are You?

By Gregory A. Maciag

Customer care today is a whole new ballgame. Customers have better access to more information, and that results in new desires and very specific needs.

IQ: Income Down, Poverty Up: American Community Survey

By Industry IQ

The U.S. Census Bureau released its findings from the 2011 American Community Survey.

IQ: 39 Percent of U.S. Adults Need to Get Life

By Industry IQ

Harris Interactive polled 2,000 American adults and found that 4 in 10 of them either don’t have or are uninformed about life insurance.

IQ: Facebook Access: Mostly Denied

By Industry IQ

Your employer may be able to request access to posts about your job, even if they were originally private messages.

IQ: Is Fantasy Football a Productivity Fumble?

By Industry IQ

An estimated $6.5 billion in productivity could be lost because of Fantasy Football-related distractions in the workplace.

IQ: Do as They Say, Not as They Drive

By Industry IQ

When surveyed about their parent's driving habits, teens reported dangerous and distracted driving behaviors such as texting or talking on the phone, speeding, driving without a seatbelt and even driving under the influence of alcohol.

Irreplaceable Advice

By Richard Mintzer,CLU

When dealing with replacement insurance, don’t overlook potential for E&O

Money Up

By Paul Morrissette

High net worth individuals confront greater risks than average income earners

Family Matters

By Shannon Frech, PropertyCasualty360.com

Mahowald Insurance treats employees and clients like family

PCI: Fees Trap Vehicles

By Robert C. Passmore, CPCU

Abusive towing and storage practices are a multi-billion-dollar problem