American Agent & Broker November 2011
Cover Story
Focus On Risk Consulting, Tech Innovations Help Parker, Smith & Feek Shine
“Advice not price” is the mantra of the company—which also stands out with its no-commission compensation structure
Features
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KMRD’s Double Threat
The fast-growing Pennsylvania agency redesigns the service model to provide exceptional risk management service.
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American English
U.K. roots, global reach earn Bartlett & Co. Inc. top spot for sales and marketing
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Lush Landscape, Changed Environment
Shifting market conditions, carrier demands and federal legislation are making the agency/brokerage M&A field more active than it’s been in 10 years
Columns
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Fired Up
Agents don’t need to disclose fire policy adequacy to third parties
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Livin’ Large
Real homeowners’ protection considers both policy coverage and lifestyle
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Praying for Rain
Industry growth needs balance of youth and experience
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Mirror, Mirror on the Wall
Build a successful content strategy plan using social media
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Chicken and the Egg
No matter the market, sales and service should be inseparable
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nGI: Quincy L. Branch, RHU, EHBA
VP Employee Benefits, Branch-Hernandez & Assocs. Insurance Services
Departments
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History Lessons
There are implications for your business involved in the Occupy Wall Street movement.
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You and Technology: A Beautiful Friendship
Technology isn’t the enemy. It also is not the silver bullet for all that ails a business. So what is it?
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Reader Letters
Readeers comment on articles in the September and October issues.
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IQ: Americans Reject Both Personal and Government Debt
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IQ: Commercial Rates Rise in the Third Quarter
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IQ: Housing and Homeownership Issues Could Be Long-Term
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IQ: P&C Industry Donates $500 million in 2010
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IQ: Poll: Are Men or Women Safer Drivers?
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IQ: Deer-Vehicle Collisions in U.S. on Steady Decline
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Required Reading
Jurisdictions disagree on whether insureds have to read their policies
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Time for No-Fault Reform
A 40-year-old concept gains traction in tough tort environment
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Market Directory: Financial Instituitions Insurance
