American Agent & Broker January 2012
Cover Story
Flipping the Switch
The Griffith Foundation’s Insurance Education and Career Summit launched in September with the goal of creating an industry-wide initiative to attract young workers. Here’s what’s been happening since then.
Features
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Facing a Hardening Workers’ Comp Market
As 2012 begins, the workers’ compensation market is turning back toward increased costs and reduced capacity. this presents challenges, from explaining rate increases to finding a home for clients. Learn how to take action.
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Develop Plans for Higher Learning
With the myriad educational offerings available, take the time to research the various offerings and determine the best course of study for you. Learn tips on selecting the program that best suits your needs.
Columns
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Sell What You Know
Agent loses his life, accident and health license after selling securities
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Rain Blame
Make insured’s perception of hurricane coverage a shared reality
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Letting Go
Our ideas aren’t the only ones that can save the day
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Password Secrets
Stop using anniversaries and birthdays, and get secure
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Natural-Born Salesperson
True sales success doesn’t hinge on a personality trait
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nGI: Holly Rossell, AAI
Vice President of Operations, Action Advantage Group
Departments
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2011’s Headlines Set 2012’s Course
Here are some of 2011’s top stories that impacted insurance—and that which may carry over into 2012.
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Build Strong
2011 is in our rearview mirror, but that huge sound of relief coming from the insurance industry has been heard before.
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IQ: Pension Funding on Decline
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IQ: U.S Farm Profits Expected to Rise
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IQ: Study: Increase in Texting and Driving Despite Legal Bans
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IQ: Survey: Agents Increase Real-time Usage
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IQ: Travelers Surveys Agencies on Fiduciary Liability
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IQ: Customers Pleased With Independent Agency Offerings
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What Defines an Expert?
A higher standard of care and quality control are essential
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Get Appy
Agents and brokers are using mobile apps to better serve their clients
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A Century of Cultivation
Barney & Barney keeps to its core values for continued growth
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The $1 Billion Problem
Transforming Florida’s no-fault system a priority in 2012
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Market Directory: Architects' and Engineers' Insurance
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Market Directory: Workers' Compensation Insurance
Resource Library
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Producer Profiles: Share Your Stories
PropertyCasualty360 invites all brokers and agents to showcase their businesses and themselves with our readers. Tell us why you became an agent, what makes you successful and who you look up to--and we'll feature your achievements here on PC360 and highlight some of the profiles in the pages of Property Casualty 360 – National Underwriter and American Agent & Broker.
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Events
17th Annual America’s Claims Event
When: June 19-21, 2013
Where: Austin, Texas
The ONLY industry event where senior managers, practitioners & experts involved with claims operations can get the insight they need to implement effective and tactical strategies for their claims handling process.
