American Agent & Broker January 2011
Cover Story
Avoid the Steamroller
Dealing with the oncoming wave of agency retirements is like getting run over by a steamroller: You know it will happen if you don't move, but its occuring so slowly you think there is time to escape.
Features
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Use Tough Times to Reshape Workers' Comp Client Relationships
Frank Pennachio offers advice on how agencies with large business in workers' comp can succeed in the current market.
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Train Your Producer
Although most producer training programs will end up costing an agency a couple of thousand dollars, most agency principals who have been through the process would probably agree that "leaving it to the pros" is well worth the investment.
Columns
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Investing in the future
Prospects are good for insurance companies, with growth expected to accelerate, according to Swiss Re.
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Talent for the 21st Century
In some firms, the human resources department is a strategic function viewed as making decisions that favorably affect the firm's desired outcomes.
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Expensive to Defraud the U.S.
Barry Zalma discusses a case which involves an insurance agent assisting a farmer in insurance fraud.
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Every Coverage Tells a Tale
Chris Amrhein suggests by starting with a story, the client will be fully engaged when policy limits appear in the context of actual risk and need.
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New Year, New Foundations
Lisa Harrington writes on the importance of strong foundations for building businesses.
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Was It Good For You?
Social commerce is not just for product sales; it's for relationship sales, and who knows more about building relationships than independent agents?
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A Producer's Freedoms
Fritz Koehler writes on the freedoms producers are offered.
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nGI: Danielle S. Wade
Vice President, Jackson Sumner & Assocs.
Departments
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2010: Second Most Atlantic Hurricanes
The 2010 Atlantic Hurricane season had the second highest number of hurricanes since records began in 1851.
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NICB: Insurance Crime is Up
There is a 12 percent increase of questionable claims, according to National Crime Bureau.
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Vt. Most Healthy, Miss. Least
Mississippi is the least healthy state, ranked 50th in 2010 as it has been for the past 9 years. It has ranked in the bottom three states since 1990.
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BLS: P-C Employment Drops
Compared with October 2009, carrier employment is down by 2.5 percent.
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Independent Agencies Remain Stable
The number of independent agencies remains stable at approximately 37,500 after a steady decade-long decline that ended in 2006.
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Bedbug Benefits?
Richard Mintzer writes about how pesky issues can create consultative opportunites for agents.
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Agency Education Is Up To You
During adverse economic times agents and brokers can find refuge in learning new skills and earning designations, which can pay off when the market rebounds.
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Tech-savvy
Provider Insurance, a technology-driven insurance agency, is profiled.
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Poisoning the Well
The attempt to stop insurers from communicating with their consumers restricts lawful commercial speech.
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Market Directory: Architects' and Engineers' Insurance
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Market Directory: Workers' Compensation Insurance
Resource Library
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Producer Profiles: Share Your Stories
PropertyCasualty360 invites all brokers and agents to showcase their businesses and themselves with our readers. Tell us why you became an agent, what makes you successful and who you look up to--and we'll feature your achievements here on PC360 and highlight some of the profiles in the pages of Property Casualty 360 – National Underwriter and American Agent & Broker.
