American Agent & Broker September 2010
Cover Story
Relationship Status? It's Complicated
Dave Lenckus describes what makes a strong relationship with insurers, which is typically more complex than good products, stability and meeting production goals.
Features
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Risky Business
Learn what to look for when troubleshooting your attorney clients' potential gaps in coverage.
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Quality Control
Learn how to use agency risk management to save your business real bottom-line dollars- and improve operations in the process.
Columns
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Reflection From the Side-View Mirror
Although the 2010 foretelling involved an economic recovery, most experts have withdrawn their optimistic outlooks about the economy.
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Deals or No Deals
Tim Cummingham discusses the slow M&A activity.
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Proving Negligence
Barry Zalma discusses a case that occurred because of the agency's negligence.
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Oh the Places We Swim
Chris Amrhein covers a flooded basement and NFIP.
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Listen Well to Hire Well
Lisa Harrington writes about the steps to take when in the hiring process.
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A New Game in Town
Rick Gilman discusses the importance of social media through communication to potential customers.
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Spring Into Action
Ed Lamont writes on how agencies can use the Law of Attraction to their benefit and to achieve success.
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nGI: Amy Bryan
Agency Owner, Bryan Insurance Agency
Departments
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Tough Times Mean More Boozing
Roughly 67 percent of adults in the U.S. said they drink alcohol, and the higher the income of the respondents, the more likely they were to drink. The rate is up slightly from 64 percent last year and the highest since 1985.
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Kauffman study: Entrepreneurs Blend Aggressive, Conservative Traits
Business owners are wiling to take a risk for financial gain, but they tend to be more conservative with saving and borrowing.
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Good Transit Costs $77B
It would cost $77.7 billion to repair the nation's mass transit system.
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Florida Tops in Metro Foreclosures
Florida had nine of the top 20 metro foreclosure rates.
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Work Laptops on Vacation Mean More Exposure
More employees take work on vacation.
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Reader Letters
Our readers give feedback on past Agent & Broker issues.
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More Than Miscellaneous
Louie Castoria writes on how miscellaneous E&O coverage recognizes that doing business is risky, sometimes in unexpected ways.
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Take Care of Clients
Jeffrey Wyrsch writes how to add to insurers retention, first by taking care of clients.
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Prospering After Devastation
An agency success profile about Treutel Insurance Agency.
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The OFC that Wouldn't Die
Congress will see a "major push" on optional federal charter (OFC) legislation in the next session.
