American Agent & Broker February 2004
Features
Staving off Disaster
DISASTER. Emergency. Crisis. Those words bring up familiar images: a tornado, a hurricane or (unfortunately, after 9/11) a possible terrorist attack. But what about a computer virus or, even more tragic, the death of a key employee? Most people
Features
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Protecting our island from flood
IN 1972, our agency was the first in Galveston County to write a standard flood insurance policy through the National Flood Insurance Program (NFIP). We were also the first agency in the United States to write a flood policy through a private carrier
Columns
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Automation: How to move ahead when change seems frightening
HAVE you ever watched the TV program "Fear Factor"? To me, some of the stunts that frighten contestants don't look so bad. The reason some things seem easy to us, when others find them difficult, is simply that they don't scare us. For instance, I'm
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Strictly Sales: A 'questioning' attitude is the key to sales success
A 'questioning' attitude is the key to sales success "Strictly Sales" is written by the faculty of the Dynamics of Selling Program. This month's column is from Edwin L. Lamont. THINK back to a recent insurance sales call. Who did most of the talking?
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Policy Issues: To find the missing coverage, just follow the money
In an environment as competitive as insurance, it's hard to believe a certain major coverage is routinely overlooked, especially when it addresses a critical need of nearly every commercial client. Strange, but true. Consider the following scenario.
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For The Manager: As national carriers merge, regionals take up the slack
ONCE the St. Paul/Travelers merger closes, there will be only six or traditional, national commercial carriers (give or take one, depending on how you count). Two years ago, I counted 11. This is a huge decrease in a short time, and the decline
Departments
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Down To Cases
No connection found between vehicle's covered "uses" and assault on owner An assailant kidnapped a woman in her own car, took her to a remote location and sexually assaulted her in the vehicle. During the ordeal, the assailant used the vehicle's
