Agency Technology

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  Bryan Insurance Agency: Best Agency Website Finalist

  By Melissa Hillebrand, PropertyCasualty360.com  |  May 20, 2013

  New Windsor, N.Y., agency draws visitors and leads with SEO management, mobile site and blogs

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  Alliance Insurance Group: Best Agency Website Finalist

  By Melissa Hillebrand, PropertyCasualty360.com  |  May 13, 2013

  Alliance connects to visitors with videos, commerce pages and mobility

• Hires and Promotions at Assurance, USG, Worldwide Facilities - Around the Industry

  By Staff Writer  |  May 10, 2013

  Univest and CBIZ acquisitions, Chubb launches iPad app

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  3 Tech Tips to Eliminate Agency Time-Wasters

  By Aaron Weiss  |  May 1, 2013

  How to remove the biggest agency timewasters and improve operations.

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  Is Content Really King?

  By Rick Gilman, APR, CMP  |  May 1, 2013

  Deliver what your customers want to know: Many experts have said the three most important elements in an effective social media strategy are content, content and content. Does this still hold true?

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  Celent Examines Pressures, Priorities, Innovation for North America Insurance CIOs

  By Staff Writer  |  April 29, 2013

  Celent annually surveys insurance company CIOs to determine the pressures, priorities, and practices they face for the coming year.

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  Straight-Through Processing Among Key Benefits of e-Signature Adoption

  By Michael Laurie  |  April 29, 2013

  The insurance industry is in the midst of a shift from paper to all-electronic processes. To keep the electronic chain intact, carriers and agents are incorporating electronic signatures, particularly for new business processing.

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  IIABA Portal to Raise Consumer Awareness, Advise Agents

  By Mark E. Ruquet, PropertyCasualty360.com  |  April 25, 2013

  Independent agents have been losing ground in the battle for personal lines market share to captive agents and direct writers, but the Independent Insurance Agents & Brokers of America will soon unleash a technology portal it feels will make producers competitive again.

• Applied Releases Newest Version of Epic System; Takes System to Canada

  By Staff Writer  |  April 24, 2013

  Insurance software company Applied Systems announces the release of Applied Epic 7, the latest version of its insurance agency and brokerage management system.

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  6 Steps to Switching Agency Systems—and What to Do Afterward

  By Michael Miller  |  April 24, 2013

  The same transitional steps used by a multistate insurance franchise apply to the smallest insurance agency.

• Personal Lines Customers Still Prefer to Buy from Agents: Accenture Survey

  By Staff Writer  |  April 23, 2013

  U.S. consumers are turning to digital sources for insurance quotes and other information, but still prefer personal contact with agents when purchasing insurance products, according to an Accenture survey of more than 4,000 U.S. automobile and home insurance customers.

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  Agents Must Find Younger Customers Where They Live: On Social Media

  By Mark E. Ruquet, PropertyCasualty360  |  April 19, 2013

  In a time when communication happens more often through a mobile device than face-to-face, agents must move beyond their old word-of-mouth marketing strategies and embrace social-media outlets to connect with a new generation of insurance customers, a business professor contends.

• Who's Using What: Recent Software Implementations

  By Robert Regis Hyle, PropertyCasualty360.com  |  April 19, 2013

  Johnson & Johnson, Inc., has engaged EagleEye Analytics to provide a predictive analytics solution, including its Talon Analysis Studio, and business intelligence tools for monitoring analytics output and results.

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  Brokerages Bridging Gaps with Smart Automation

  By Jeff Rauscher  |  April 18, 2013

  The primary focus of an insurance company is the customer, but with so many customers generating so much data, it can be a challenge to accurately collect, update, and analyze customer information across locations and platforms.

• US Assure To Introduce Direct Billing, Commission Payment Process

  By Staff Writer  |  April 17, 2013

  US Assure, a program administrator and insurance services provider for the property & casualty industry, will launch direct billing and a new commission payment process in late second quarter of this year.

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  A Growing Corporate Risk: Work-Issued Mobile Devices

  By Anya Khalamayzer, PropertyCasualty360  |  April 10, 2013

  Corporate leaders issuing cell phones to employees to conduct business-related communication are realizing tablets are one of the evolving technologies that keep them walking the razor’s edge of cyber exposure.