California Dept. of Insurance issues formal notice about wildfire claims

When out-of-state adjusters come in to help after a disaster, they don't always provide correct information. The California Dept. of Insurance wants insurers to be sure staff is trained on state insurance law first.

By Rosalie L. Donlon | Updated on December 07, 2017

In the aftermath of the Northern California wildfires, on Nov. 20, Insurance Commissioner Dave Jones directed the California Department of Insurance to issue a formal notice to insurers, licensed public adjusters and admitted carriers to make sure all claims adjusters assigned to wildfire claims, including those not licensed in California, are properly trained on the California Unfair Practices Act, Fair Claims Settlement Practices Regulations, and all laws relating to property and casualty insurance claims handling.

The guidance continues to be important as Southern Californians deal with wildfires in the Los Angeles area.

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