Who's using what in P&C insurance: Nov. 20, 2017

"We are confident (Quadient Inspire’s software suite combined with Guidewire ClaimCenter) will give us a competitive edge by enabling us to continue to deliver the exceptional level of customer experience that is essential today when it comes to ensuring loyalty, engaging policyholders and agents, and improving the claims experience,” Jim Schumacher, senior vice president, information systems & technology, Auto-Owners Insurance Company, said in a press release about his company’s newest technology partnership. (Photo: iStock)

Quadient (formerly GMC Software) recently announced that Auto-Owners Insurance Company has chosen Quadient Inspire to enhance and future-proof its claims correspondence. Key drivers in the decision to adopt Quadient Inspire included its easy integration with Guidewire’s ClaimCenter® solution and its ability to effectively design and deploy consistent, personalized communications across the growing range of communication delivery channels through an easy-to-use web browser. Additionally, Quadient Inspire provides the scalability the company is looking for to meet future applications.

DXC Technology, the independent, end-to-end IT services company, has announced that it entered into a new five-year agreement with the London insurance market customers to accelerate the implementation of a comprehensive turnkey service for back-office processing of insurance premiums and claims and related activities. Facilitated through its associations, the Lloyd’s Market Association (LMA) and the International Underwriting Association of London (IUA), the new agreement provides for greater longevity and security to deliver better investment potential with a resultant cost reduction over the next five years.