Over the past 8 years, I’ve spent time in more than 600 independent agencies as a consultant or vendor. Seventeen years of insurance production gave me a ton of experience, yet there’s still so much to figure out. Early in my career, the one thing that kept me interested in the business was the ability to learn every day.

Insurance agencies are like snowflakes, no two are alike. However, after spending lots of time with agency owners in hyper-growth mode, I learned that there are several traits they have in common. Below are five that stand out, and duplicating these tips can help your firm become a high-performing agency.


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