9 tips to help your customers prepare for any kind of disaster

Failing to plan is planning to fail.

By Laura Mazzuca Toops | Updated on August 21, 2014

While the phrase “disaster planning” typically invokes images of floods, hurricanes or other fits of Mother Nature, disaster comes in many forms—from the death of a CEO to a data breach or system failure; from workplace violence to the loss of a vendor; from a mechanical breakdown to a top sales rainmaker leaving the company.

Disasters—“events,” in professional parlance—fall into three categories: natural perils (earthquakes, hurricanes, wildfires); manmade perils (fire, terrorism, workplace violence); and technological perils (cyber breaches, software corruption, system failures), says Ken Katz, property risk control director at Travelers. And even small events can cause significant damage.

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