Berkshire Hathaway Specialty Insurance says it has hired broker relationship expert Lori Spoon Rafkin as its senior vice president of customer and broker engagement.
“Meaningful collaboration with our customers and brokers is critical to provide enduring solutions for market needs," said Peter Eastwood, President of Berkshire Hathaway Specialty Insurance, in a statement. "Lori has a proven record of engaging customers and business partners in lasting, mutually beneficial relationship--and translating sound business strategies into results.
Eastwood continued, "She is a powerful addition to our team." The team leading Warren Buffett's new venture into the specialty commercial insurance market includes David Bresnahan, Sanjay Godhwani and David Fields. Like Eastwood, the executive are formerly of American International Group (AIG).
Last month Berkshire Hathaway officially announced the launch of BHSI, which writes property, casualty, professional and executive liability insurance and programs in the U.S., says Berkshire. Bresnahan is executive vice president of casualty, health, professional and executive liability; Godhwani is executive vice president of property and programs; Fields is executive vice president of underwriting, actuarial, finance and reinsurance; and David Crowe rounds out the leadership as senior vice president of claims.
Spoon Rafkin joins the team from Zurich Insurance, where she was broker relationship leader for North America.
Before Zurich, Spoon Rafkin was a start-up consultant for Tygris Commercial Finance Group. She has also held the role of executive vice president and chief administration officer at CIT Group and was chief of staff of Marsh's New York operations.
Spoon Rafkin has a bachelor's degree in international business from DePauw University.