Product: PTE Financial
Representative: Julie Kramer, Financial and Compliance Product Director
To what do you attribute the positive ratings from your customers?
Kramer: “Along with mature processes, StoneRiver touts a commitment to outstanding customer support as a chief reason for the positive ratings with customers. We are fortunate to have an active user community that we nurture. With 25-plus years of experience implementing accounting systems at insurance companies, StoneRiver has done the work necessary to earn these positive customer relationships and reviews. Lastly, we have strong client loyalty overall and approximately 76 percent of our clients have been with us for over 10 years.”