Filed Under:Risk Management, Loss Control

Shifting Market Needs Seen as Biggest Potential Business Disruptor, but Challenge Brings Opportunity

Property and casualty information and technology leaders cite shifting market needs as the biggest potential disruptor over the next five years, a recent survey states, but insurers can get ahead of the issue by making investments in data and analytics.

In a January study, “Top Five Disruptors in the Next Five Years for Insurers,” Novarica says shifting consumer expectations, including a “diminished customer tolerance for delay and complexity,” mean insurers will have to rethink how they offer their products.

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