Filed Under:Agent Broker, Agency Management

2013 Forecast: Top Trends, Challenges & Opportunities for Agents & Brokers

With the New Year upon us, PC360-NU spoke with top brokerages, carrier executives, agency associations and Main Street agents in local markets to discover where the greatest challenges and opportunities lie in 2013.

Some common themes that emerged: Rising rates and the shopping that inevitably follows; the desire to provide increased quality of service, especially around claims, in order to retain clients and gain new ones; recognition of the critical need to better recruit young talent; and the growth potential made available both by the increasing awareness of the need for Cyber coverage and by the Patient Protection and Affordable Care Act for those looking to expand their Employee-Benefits book.

Pat Gallagher, CEO

Arthur J. Gallagher & Co.

Andrew C. Harris, President

The National Association of Professional Insurance Agents 

Daniel J. Kaufman

Broker, Branch Manager, Chicago Office

David Bidmead, U.S. CEO

Marsh Inc.

John Kearns

Executive Vice President of Sales & Marketing

Robert Rusbuldt, CEO

Independent Insurance Agents & Brokers of America

Richard A. Moore, President

Moore Insurance Services

Alan J Czaplicki, Principal

Epic Insurance Agency

Frank Karkowsky

President & CEO

Randy Johnson, Owner

John Lumelleau, President and CEO

Lockton Inc.

Clyde Fitch

Peter J. Elliott

President & CEO

Ken Crerar

President & CEO

Richard Hutchinson

Usage Based Insurance General Manager

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