From the Nov/Dec 2012 issue of Tech Decisions • Subscribe!

The State of SaaS

According to Gartner, which places the maturity of insurer’s use of cloud in the middle of the spectrum (“moderate”), cloud-based Software-as-a-Service (SaaS) is being seen in insurance primarily in non-core applications such as email, collaboration, file-sharing, and Web conferencing. Gartner predicts that enterprise applications not seen as competitive assets—such as financial management, HR and procurement—will lead cloud adoption among insurers, while the use of SaaS for vertical solutions will remain limited. 

Accenture identifies three waves of adoption of cloud at the application level. The first two waves involved horizontal solutions, with the first involving insurers looking at CRM, human capital, and financial management software and the second focused on desktop productivity tools, including word processing, spreadsheets, email and web conferencing. The third wave will involve vertical, core applications. Accenture observes that in this third wave, insurers are first targeting specific points in core processes—such as first notice of loss in claims—before moving to deeper levels of SaaS deployment.

 
Comments

Resource Center

View All »

Making Coverage Letters Work for Your Clients

If you're a broker or insurance buyer with any length of service in the commercial...

Complimentary White Paper: The Compression of Workplace Time

How brokers and carriers respond to the compression of workplace time will create significant competitive...

The Changing Insurance Consumer: 6 Ways to Create Profitable Relationships

Today’s mobile and web-savvy consumers have new expectations when it comes to interacting with your...

Contractors General Liability Coverage 102

What is a prior work exclusion? Which option is right for my client? Why do...

Sign up today to get a 50% matching credit -...

Insurance marketing sometimes seems like it's a game of swings and misses, but we're here...

Guide: 5 Steps to Selling Cyber

Cyber risk and data security is on the agenda of every business owner and executive....

Citation Correlation

Do rigger and signalperson qualifications correlate with the cause of crane and rigging accidents? ...

Complete Guide to Electronic Signatures in Property & Casualty Insurance...

In property and casualty insurance, closing new business quickly is key. Learn how to leverage...

INSTANT ACCESS: Complimentary Sales Closer Questionnaires

Help property owners or managers compare your commercial residential property insurance coverage vs. the competition....

Determining Vacant Property Perils and Valuations

Are your clients fully covered for Vacant Properties? In this economic climate, your insureds may...

Tech Digest eNewsletter

Technology related insights for insurance professionals including key developments, solution providers and news briefs from the carrier front – FREE. Sign Up Now!

Advertisement. Closing in 15 seconds.