Filed Under:Carrier Innovations, Information Security

The State of SaaS

According to Gartner, which places the maturity of insurer’s use of cloud in the middle of the spectrum (“moderate”), cloud-based Software-as-a-Service (SaaS) is being seen in insurance primarily in non-core applications such as email, collaboration, file-sharing, and Web conferencing. Gartner predicts that enterprise applications not seen as competitive assets—such as financial management, HR and procurement—will lead cloud adoption among insurers, while the use of SaaS for vertical solutions will remain limited. 

Accenture identifies three waves of adoption of cloud at the application level. The first two waves involved horizontal solutions, with the first involving insurers looking at CRM, human capital, and financial management software and the second focused on desktop productivity tools, including word processing, spreadsheets, email and web conferencing. The third wave will involve vertical, core applications. Accenture observes that in this third wave, insurers are first targeting specific points in core processes—such as first notice of loss in claims—before moving to deeper levels of SaaS deployment.

 
NAPSLO 2016

 

Featured Video

Most Recent Videos

Video Library ››

Top Story

How to avoid becoming a victim of 'flood vehicle' fraud

Flood-damaged vehicles offer a tempting opportunity for criminals to defraud unsuspecting consumers.

Top Story

5 kinds of insurance you’ll be grateful you bought after a riot

This week's protests in Charlotte, North Carolina, after a police shooting is a reminder that businesses often pay the price during times of civil strife. But there is protection available.

More Resources

Comments

eNewsletter Sign Up

Carrier Innovations eNewsletter

Critical news on the latest tech solutions, information security, analytics and data tools and regulatory changes to help decision-makers at insurance carriers keep their business thriving – FREE. Sign Up Now!

Mobile Phone

Advertisement. Closing in 15 seconds.