Filed Under:Claims, Litigation

Celent CIO Survey Shows Focus Shifting to Innovation

Research and analyst group ‘banging the drum’ for new tools, methods

There is a change in the data collected by Celent for its annual survey of insurance IT leaders. A new word—innovation—has made its way into the title for the recent survey: 2012 U.S. Insurance CIO Survey: Pressures, Priorities—and Innovation.

Among the findings, according to Donald Light, senior analyst with Celent and co-author of the report with Craig Weber:

Availability of Innovation Tools

Some insurance organizations have a research and development group operating within IT, but Light believes that is a luxury for companies with less than under a couple of hundred million in direct written premium.

Sourcing Strategies

Business Growth

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