There is a change in the data collected by Celent for its annual survey of insurance IT leaders. A new word—innovation—has made its way into the title for the recent survey: 2012 U.S. Insurance CIO Survey: Pressures, Priorities—and Innovation.
Among the findings, according to Donald Light, senior analyst with Celent and co-author of the report with Craig Weber:
Availability of Innovation Tools
Some insurance organizations have a research and development group operating within IT, but Light believes that is a luxury for companies with less than under a couple of hundred million in direct written premium.