In Global Real Estate Market, Navigating Two Sets of Risk Is All in a Day’s Work

JONES LANG LASALLE is a global real estate services firm that helps commercial-property owners buy, sell, lease and manage buildings in 70 countries around the globe. It also advises major corporations on their real estate and workplace strategies, with clients in a range of industries, including pharmaceutical, automotive and technology.

As the firm’s director of global risk management, Janice Ochenkowski’s core job is identifying the risks related to all those endeavors. In the real estate arena, she observes, “you are really operating with two different sets of risk.”

Cultivating business relationships is a critical part of what Ochenkowski does, says her boss, Mark J. Ohringer, executive vice president, global general counsel and corporate secretary.

For example, when the company admits it is at fault and wants to make restitution, “we’re willing to take our share of the responsibility, write a reasonable check for what happened and move on,” he says. “The critical role [Janice] plays is to get our insurers to trust our judgment in making these kinds of decisions.”

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