Filed Under:Agent Broker, Personal Insurance Business

Karlyn Carnahan and Rick Gilman--Podcast

In this month’s podcast on the power of personal lines, Rick Gilman, executive director of the Personal Lines Growth Alliance and American Agent & Broker tech columnist, talks to Karlyn Carnahan, principal at Novarica, and author of "Personal Lines: How Technology and Service Drive Carrier Choice," a joint project that looks at what drives independent agents in their selection of top personal lines carriers.

Listen as Carnahan discusses the survey findings, including carrier web portal vs. agency management systems, top-ranked tech capabilities and how principals, producers and CSRs differ in what they find important in personal lines automation.

To listen to the podcast, click below.

Top Story

Safety first: Here are the 10 vehicles with the lowest rates of driver deaths

The chances of dying in a crash in a late-model vehicle have fallen by more than one-third. And there's more good news.

Top Story

The Rising: PIA President Richie Clements' personal & professional resurrection, post-Katrina

PIA's national president reflects on the moment he became a “real” insurance agent, his agency's rebirth, and the challenges still faced by his beloved city 10 years after Hurricane Katrina.

More Resources

Comments

eNewsletter Sign Up

Personal Lines Pro eNewsletter

Critical insights into the personal auto, homeowners, and other consumer insurance markets to help P&C professionals stay informed – FREE! Sign Up Now!

Mobile Phone
         

Advertisement. Closing in 15 seconds.