Filed Under:Claims, Auto

Preparing for the Next Wave of Data—the Black Box

I had the honor of presenting with a friend and former colleague at the Insurance Telematics USA 2011 conference in Chicago. A large focus of the conference pertained to using event data recorder (EDR) and onboard diagnostic port (OBD II) devices to gather driving-habit data to more accurately underwrite risk.

Several presentations (including ours) related to using telematics to determine liability. This topic proved to be the buzz of the conference. Even during breaks, I joined in several discussions and was surprised at many insurers’ comments. Having come from a claims background, I asked several insurance-carrier representatives if they had a claim policy for obtaining permission to extract and use EDR or ”black box” information in their claims handling. Not many knew of such a policy and most were handling it on a case-by-case basis.

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