Filed Under:Carrier Innovations, Information Security

Pitney Bowes Business Insight Study Reveals Lack of Trust Among Consumers Toward Insurers

Pitney Bowes Business Insight, a provider of customer data, analytics and communication software and services, announces the results of a study that reveals only 48 percent of consumers in the U.S. and the UK trust their insurance provider.

This represents lower levels of trust than are seen in the banking industry (57 percent). The study also found that a mere 32 percent of respondents thought their insurance providers were doing a good job implementing policies that favor the customer's best interest.

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