Frankenmuth Insurance Tops Ease Of Doing Business List

NU Online News Service, Oct. 11, 11:50 a.m. EDT

In a survey of independent agents, Frankenmuth Insurance topped the list of carriers that are easiest to do business with, says the consulting firm Deep Customer Connections.

The Acton, Mass.-based firm released the results of a survey of more than 8,000 agents that assessed the performance of over 200 property and casualty carriers in the firm’s 9th year of surveying agents. 

Agent’s were asked to rate the ease of placing business with carriers based on 11 different factors. The factors include underwriting responsiveness, handling claims promptly, and making it easier for agents to work with policyholders. The survey index gauges a carrier’s performance against what independent agents rate as most important when choosing which carrier they will write business.

The factors were developed and validated with agents based on what is most important to them in making it easy to place business with carriers, Nort Salz, president of Deep Customer Connections says.

The carriers that earned overall “Top Ten” status for 2011 are, in rank order:

• Frankenmuth Insurance, Frankenmuth, Mich.

• SECURA Insurance Companies, Appleton, Wis.

• Acuity, Sheboygan, Mich.

• West Bend, West Bend, Wis.

• Penn National Insurance, Harrisburg, Pa.

• Germania Insurance, Brenham, Texas.

• Central Mutual Insurance Co., Van Wert, Ohio.

• Texas Mutual Insurance Co., Autin, Texas.

• North Star Mutual Insurance Co., Cottonwood, Minn.

• The Cincinnati Insurance Co., Fairfield, Ohio.

Comments

Resource Center

View All »

Complimentary Case Study: Helping achieve your financial goals By:...

Find out how a Special Investigation Union used TLOxp to save the company money and...

Do Your Clients Hold The Right CDL License?

Learn about the various classes of CDL Licenses and the industries that are impacted by...

Integrated Content & Communications: A Key Business Issue For Insurers

Insurers are renewing their focus on top line growth, and many are learning that growth...

High Risk Insurance Coverage in the E&S Market

Experts discuss market conditions, trends and projected growth in a rapidly changing niche.

Top E-Signature Security Requirements

This white paper covers the most important security features to look for when evaluating e-signatures...

EPLI Programs Crafted Just For Your Clients

Bring us your restaurant clients, associations and other groups and we’ll help you win more...

Is It Time To Step Up And Own An Agency?

Download this eBook for insight on how to determine if owning an agency is right...

Claims - The Good The Bad And The Ugly

Fraudulent claims cost the industry and the public thousands of dollars in losses. This article...

Leveraging BI for Improved Claims Performance and Results

If claims organizations do not avail themselves of the latest business intelligence (BI) tools, they...

Top 10 Legal Requirements for E-Signatures in Insurance

Want to make sure you’ve covered all your bases when adopting e-signatures? Learn how to...

Agent & Broker Insider eNewsletter

Proven success tips and essential information to help agents and brokers grow their practice – FREE. Sign Up Now!

Advertisement. Closing in 15 seconds.