Use Technology To Facilitate Intergenerational Knowledge Exchange

Tom Suter, vice president of strategy and managing partner for Naviant, a Minneapolis-based technology consulting firm, says agencies need to find a way for the younger generation to tap into what he calls the experienced principals’ “fountain of knowledge.”

By Mark E. Ruquet | Updated on April 25, 2011

Tom Suter, vice president of strategy and managing partner for Naviant, a Minneapolis-based technology consulting firm, says agencies need to find a way for the younger generation to tap into what he calls the experienced principals’ “fountain of knowledge.”

And technology can help effect the transfer of this institutional wisdom through solutions like an agency intranet, blog or wiki, where the firm’s elder statesmen can offer their insight and answer questions from newer colleagues.

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