The solution features a redesigned, Web-based iDocumaker module that improves communications throughout the customer lifecycle. Relying on rules-based configurability, a content library and embedded workflow, iDocumaker enables any user with an Internet connection to create and assemble compliant communications, such as letters, policies and ID cards, from their desktops.
The solution lets business users leverage a single administration point to assemble and publish consistent content across multiple channels including print, e-mail, Web, short message service (SMS) messaging and more.
The Oracle Documaker Document Factory helps organizations reduce cost and improve efficiency through better management of enterprise publishing operations. It includes dashboards, analytics, reporting and an administrative console to improve visibility and control.
Business users are empowered to create and customize content faster, without reliance on IT, through easy-to-use interfaces and tools such as Documaker Word Add-In, iDocumaker and Documaker Studio.
"Insurers and other organizations need enterprise document automation that puts the power to manage the complete document lifecycle in the hands of the business user," says Srini Venkatasantham, vice president, product strategy, Oracle Insurance. "Built with features such as rules-based configurability and interactive processing, Oracle Documaker Enterprise Edition makes possible an adaptive approach to enterprise document automation--documents when, where and in the form they're needed."
