Effectively managing claims and controlling skyrocketing medical costs are key challenges in the workers' compensation industry, problems compounded by having separate claims and bill review systems. This complex technology environment can create workflow inefficiencies, process delays and higher administrative expenses. Organizations have long demanded a holistic approach to the workers' compensation claims and medical bill review process.
"Aon eSolutions and Mitchell are bringing a best-of-breed approach to bear on today's most difficult workers' compensation challenges, resulting in efficiency gains and cost savings that our clients really need in this tough economic climate," says Kathy Burns, CEO of Aon eSolutions. "With SmartAdvisor, iVOS clients now gain access to an enhanced and broader breadth of bill review options and capabilities from the iVOS desktop."
"Leveraging the power of both iVOS and SmartAdvisor, organizations gain a single platform that is comprehensive and intelligent," says Nina Smith, senior vice president and general manager of Mitchell International SmartAdvisor Solutions. "This partnership enables clients to benefit from the complementary strengths of two industry-leading organizations. Mitchell and Aon will continue to focus on respective core competencies, but also invest in an expanded joint offering to include innovations in technology, services and cost-containment capabilities."
