Insurer Image Problem Is A Job For ERM!

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Today I continued my mini-crusade to convince insurance leaders that their industry's image problem is a risk that can and should be proactively managed. Speaking before my company's Enterprise Risk Management conference in Lower Manhattan, I insisted that insurers stop behaving like victims and start taking responsibility for, and action to improve, their poor reputation.  For the gist of what I said, go to http://bit.ly/KJvXI.

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